At Raff’s, we provide quality high-speed dedicated symmetrical bandwidth with a 99.5% service level agreement from our provider. Whenever contention becomes an issue on our Internet Service, we will automatically upgrade the connection to a higher bandwidth. We do, however, disclaim outages due to downtime by our provider, on the third party national backhaul networks or slow speed due to slow servers and/or poor bandwidth on destination services, which you access and you can test this using the PING utility on your computer and we can help you with this. Our Gigabit Wi-fi to collect and deliver from the wireless devices provides members with optimum speed to equal the Internet provider speed. We also have UTP Ethernet ports that can be used with Category 5 and 6 network cables and for those who don’t have or don’t want to lug a notebook, we provide windows-based terminals – screen, keyboard, and mouse with internet connectivity.